Sku : sku-120

NTR Fusion

NICE Focus Recording centralizes user administration and call playback for multiple NICE NTR Recorder. Serving as an enterprise-wide recording platform, Distributed Recording enables financial institutions to organize users whether they're on local trading floors or in branch offices by departments, groups and roles.

A centralized search and replay function relays a search request to all underlying servers, with results sent back to the central system. Call recordings can be directly replayed from search results. Thus, local regulations may apply, even while centralized management remains in force.

Manufacturer
NICE
On-Premise or Hosted
Both
Integration
Scalable, Secure, Reliable
Interface
Software
Search & Replay
Instant Retrieval
Compliance
YES