Sku : sku-119

NTR/NPR Recording

With NICE Trading Recording, regulatory compliance is built in, thanks to a secure and automated process that documents all access to call recordings and delivers instant call retrieval and replay to the workstation. The system is accessed through a standard web browser, with all activity fully documented for a complete audit trail of every event, including the time of playback.

NICE Trading Recording can be extended with NICE Distributed Recording for central administration and search and replay, and with NICE Trading Replay Authorization for an automated replay authorization workflow.

Manufacturer
NICE
On-Premise or Hosted
Both- test test test
Integration
Scalable, Secure, Reliable
Interface
Software
Search & Replay
Instant Retrieval
Compliance
YES